Managed Services

 

Datum Consulting is leading the managed services industry from the reactive, break-fix era to the proactive, more organized and dependable era.

We believe your technology should work – plain and simple. We believe you should have peace of mind, freedom from worry, and all of the time and energy available to focus on what matters most to you – your business. We believe in innovative technology that supports our initiative of “making IT work for you.”

Managed Services is the practice of transferring day-to-day management responsibility as a strategic method for improved effective and efficient operations while reducing overall IT expenditures.

  • The person or organization that owns or has direct oversight of the organization or system being managed is referred to as the client or customer.
  • The person or organization that accepts and provides the managed service is regarded as the Managed Service Provider (MSP).

Datum Consulting has put together a robust line of services that meet the needs of virtually any business in any industry segment that focuses on accomplishing the following high level goals.

Increased Productivity

An entire day or more of productivity can be lost if you have to wait for a technician to come to your office and fix your problems. Proactive support means that your technology is always working at an optimal state to keep your business running.

No Service Interruptions

Advanced Network Monitoring from our NOC (Network Operations Center) enables us to predict events and changes that may be harmful to your technology environment. 24 x 7 monitoring virtually eliminates those malevolent service interruptions that have the potential to shut a business down for hours, or even days. Server, router, printer, computer and other network element downtime can quickly strip any business of productivity, revenue and even profits.
Increased Efficiency and Reduction of Costs

We increase your business’ efficiency and reduce your business’ costs. Managed Services is not a “per hour” service model, but rather a “fixed fee” which puts the responsibility back on us. It is in our best interest to make sure your downtime is minimal.

Many businesses rest easy knowing in advance what their annual technology support costs are going to be.

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Areas covered Milwaukee, Brookfield, Delafield, Muskego,  New Berlin, Oconomowoc, Pewaukee, Waukesha, Cudahy, Franklin, Glendale, Greenfield, Oak Creek, St. Francis, South Milwaukee, Wauwatosa, West Allis, Milwaukee, Racine, Burlington, Fitchburg, Madison, Middleton, Monona, Stoughton, Sun Prairie, Verona, Edgerton, Beaver Dam, Fox Lake, Horicon, Juneau, Mayville, Waupun, Watertown, Hartford,

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